Luxury Retail Group Future-Proofs Operations Against New Threats
How 4-week threat modeling delivered comprehensive risk analysis and budget-optimized security recommendations for luxury shopping villages
Executive Summary
A luxury retail group providing high-end shopping in-person shopping experiences at multiple global locations has boosted operational resilience and protection of its brand and revenue model through security assessments with Threatplane. We provide expert guidance and assessment on architectural and security aspects across the business, delivering practical recommendations superior to traditional consulting approaches.
Customer Profile
Company Overview
Industry: Luxury Retail
Size: >£100m turnover
Geography: Multiple global locations
Sector: Retail (high-end)
Technical Operations
Payment Systems: Core revenue operations
Analytics & CRM: Revenue operations and customer retention
AI Capabilities: Data warehouse integrated AI
Third-party Providers: Solutions throughout
The Challenge
A luxury retail group providing high-end shopping experiences at multiple global locations needed independent external security assessment to identify strengths and weaknesses, prioritize security risks within budget constraints, and ensure robust technology operations critical to revenue generation.
Operational Constraints
Limited ability to make changes during trading windows and key shopping periods, with major risk of operational disruption from any systems change.
Budget Optimization
Need to prioritize security risks justifying remediation within budget constraints while maximizing payoff from control deployment.
Minimal Internal Security Capability
Limited sophisticated security capability in-house, requiring external expertise for architectural security assessments.
Solution Overview
Initial Proof of Value
At the customer's request we started with threat modelling key backoffice non-critical workloads (to our standard 4-week turnaround time), with focus on supply chain elements and protection of sensitive data.
- Threat models in 4 weeks
- Covers supply chain threats
- Brings top risks into sharp focus
- Customer received a remediation plan and next steps briefing
Hardening Mission Critical Systems
Following a successful and speedy initial exercise, the customer requested help on mission critical systems where inventory was less well defined and security changes were needed but with minimal operational disruption.
- Our threat assessment clarified the strength of current controls
- The threat model included a high-level design covering assets
- Business-critical components and 'hot paths' were revealed
Strong Decision-Making Tools
We provided our newly developed Risk Models, which give the customer a toolkit for security decision making.
- Risk forecasting for different control combinations shows the most effective controls available to achieve a target risk profile
- Value-for-money analysis of potential controls shows the most efficient controls to choose for a given target risk profile
- Detection coverage analysis highlights where attacks could occur without your team knowing
Results & Benefits
Speed with Depth
4-week assessments delivered multiple pragmatic security assessments
- Minimal client time required
Sufficient input from technical teams
- Comprehensive risk understanding
Clear business risk appetite view
Business Impact
Clear priorities emerge for controls that protect the business
- Business case
Our risk assessments clearly show the business value of priority controls
- Vendor selection influence
Threat model recommendations guide choices
Competitive Advantage
Superior practical input and technical quality compared to traditional consulting approaches
- Fast, predictable delivery model
Assessments booked, scheduled and completed aligned to focus areas
- Superior to big four consulting
Technical quality with business relevance
Customer Perspective
"We would never have received this level of practical input with business-risk linked recommendations. The technical quality was superior to big four consulting approaches and unlike overly technical assessments without business context."
Technical Leadership, Luxury Retail Group
"Threatplane's modelling was very useful overall. The inclusion of a "Risk Model" table-view is a real value-add for helping us prioritise, and the flexible XLS reports also great for planning."
Solution Architect, Luxury Retail Group